A turnover of just under £10 million in 2009 is testament to the company, which employs 32 staff in total across two depots at Cromer, near Stevenage, and at a new site at Maulden in Bedfordshire.
Buckles originally took on the John Deere agricultural equipment franchise at Cromer in 1988, with the dealership opening its second branch at Millbrook in Bedfordshire in 2000, starting with just three staff before transferring to Maulden in December 2009.
“We have effectively doubled turnover and staff numbers across the whole business since 2002,” says managing director Gary Buckle, who continues the family tradition alongside mother Ann, brother Paul and sister Julie Murr.
The new premises have a showroom, fully-equipped workshop and parts stock room, as well as meeting areas for staff and visitors. Buckles also offers products from manufacturers such as Kuhn, Manitou, Gregoire Besson, Spearhead, Kockerling and Bailey Trailers.
“We are looking forward to welcoming visitors to our Maulden branch open days from March 30th to April 1st, which will include two days of working equipment demonstrations,” Gary adds.
After-sales care is as a key to Buckles’ service, and two of the company’s technicians recently gained LTA4 Master Technician status. Dan Massey and Kevin Drage at Cromer were presented with their certificates and registration cards in recognition of this achievement at Lamma in January.
Other technicians are on their LTA3 level award too. The company also employs AMS specialists and is a certified John Deere sprayer dealer, recognising the expertise needed to ensure good advice is offered to customers.